Shipping policy

Shipping Policy

At Harmozin, we carefully prepare each order to provide a smooth and reliable shopping experience from checkout to delivery.

Order Processing

Orders are processed after payment confirmation.

Please allow [1–3 business days] for order preparation before shipment.

Orders placed on weekends or public holidays may begin processing on the next business day.

Once your order has been shipped, you will receive a shipping confirmation email when tracking information is available.

Estimated Delivery Times

Delivery times depend on the destination, shipping method, carrier, and seasonal demand.

Estimated delivery times are displayed at checkout whenever available.

For orders shipped to the United States, estimated delivery is approximately:

[5–12 business days after processing]

Please note that these delivery times are estimates and are not guaranteed. Delays caused by carriers, customs, weather conditions, holidays, or other circumstances outside Harmozin’s control may occasionally occur.

Shipping Fees

Shipping costs, if applicable, are calculated and displayed at checkout before you complete your order.

Any available free-shipping promotion will also be shown before payment.

Order Tracking

When tracking is available, you will receive a tracking number after your order has been shipped.

Please allow up to 24–48 hours for tracking information to update after receiving your shipping confirmation.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your address, please contact us as soon as possible.

We will do our best to update the information before shipment, but changes cannot be guaranteed once an order has been processed or dispatched.

Delayed Orders

If your package has not arrived within the estimated delivery period, please:

  1. Check your tracking information.

  2. Confirm that the shipping address provided is correct.

  3. Contact the carrier if additional delivery information is available.

  4. Contact Harmozin Customer Care if you still need assistance.

We will do our best to help you investigate the status of your shipment.

Lost or Damaged Packages

If your package arrives damaged, or if tracking indicates a delivery issue, please contact us promptly with:

  • Your order number

  • A description of the issue

  • Photos of the package and product when applicable

  • Any relevant tracking information

Our Customer Care team will review the situation and advise you on the available options.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees depending on the destination country.

Unless otherwise stated at checkout, these charges may be the responsibility of the customer.

Questions About Shipping?

If you have any questions about your order or delivery, please contact us through our Contact Us page.

We aim to respond within 1–2 business days.