Frequently Asked Questions

Find answers to the most common questions about Harmozin products, orders, shipping, payments, and returns.

Orders

How do I know my order was confirmed?

Once your order is successfully placed, you will receive an order confirmation at the email address provided during checkout.

Please check your spam or junk folder if you don't see the confirmation email.

Can I change or cancel my order?

If you need to change or cancel an order, please contact us as soon as possible.

We will do our best to accommodate your request, but changes or cancellations cannot be guaranteed once an order has entered processing or fulfillment.

I entered the wrong shipping address. What should I do?

Contact us as soon as possible with your order number and the correct shipping information.

If the order has not yet been shipped, we will do our best to update the address.